NXS Network Exercise Solutions . and all of its current and future subsidiaries and affiliates, take your privacy seriously. Please read the following to learn more about our privacy policy. By interacting with NXS Network Exercise Solutions YOU CONSENT to our practices set forth in this Privacy Policy, including without limitation those concerning all Personal Information and Analytics Data pertaining to you. If you do not agree with any part of this Privacy Policy, you should cease all use of the Platform.
This Privacy Policy applies to NXS Network Exercise Solutions and the websites, facilities, programs, and services managed by NXS Network Exercise Solutions on behalf of its clients. As background, Personally Identifiable Information, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.
GENERAL DISCLAIMER
Please review the following User Agreement carefully before using the any Network Exercise Solutions Videos, Programs, or Virtual Assets.
Network Exercise Solutions strongly recommends that you consult with your physician before beginning any exercise program. You should be in good physical condition and be able to participate in the exercise. Network Exercise Solutions is not a licensed medical care provider or hospital.
You should understand that when participating in any exercise or exercise program, or exercise video, there is the possibility of physical injury. If you engage in this exercise video or exercise program, you agree that you do so at your own risk, are voluntarily participating in these activities, assume all risk of injury to yourself, and agree to release and discharge Network Exercise Solutions and its instructors from any and all claims or causes of action, known or unknown, arising out of Network Exercise Solutions’ negligence.
INFORMATION Collection
“Personal Information” is information that can be used to identify, locate or contact you. It also includes other information about you that we tie to Personal Information. NXS Network Exercise Solutions collect the following types of Personal Information:
Contact Information that allows us to identify and to communicate with you, such as your or your emergency contact’s name, physical address, email address, and phone number.
Demographics Information that allows us to monitor your progress through a wellness program, such as your age, sex, height and weight, workout history, and other information you may provide us related to nutrition, movement, mindset and recovery in order to allow us to provide the services you request.
Transaction Information about how you interact with us, our gym properties and business partners, including memberships, purchases, inquiries, and customer accounts.
Financial Information as needed to facilitate purchases, such as your credit card information.
Applicant Information as needed from those who apply for jobs and internships with the NXS Network Exercise Solutions.
Exercise Information about your exercise activity and physical performance.
Analytics Data is data generated by, collected by, transmitted from, or stored in equipment based on its use. Analytics data includes information gathered from your use of workout equipment, information transmitted by your computer or mobile device when interacting with our online properties, such as, for example, server logging information. Analytics data also includes information transmitted from your computer or mobile device when interacting with cookies, web beacons, and other tracking objects.
Children Under 13. NXS Network Exercise Solutions do not market to and do not knowingly collect any Personal Information or Analytics Data from or about a child under the age of 13 without the consent of the child’s parent or legal guardian. If we discover that we have inadvertently collected information from a child under 13 years of age, we will promptly take all reasonable measures to delete that data from our systems. The Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States; consumer protection agency, enforces COPPA, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
When using our site, you may be asked to enter information such as your name, email address, mailing address, phone number or other details to help you with your experience, and we may collect information from your visit using device identification, logs, location identification, cookies, or other methods. When visiting, joining, or using a facility we operate, or using our programs or services outside such a facility, you may be asked to provide information appropriate to the services you are using, including Personally Identifiable Information, health information, photo identification, and information about your activities in or outside the facilities we operate.
INFORMATION USE
We may use the information we collect from you:
To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To improve our website, facilities, and services in order to better serve you.
To allow us to better service you in responding to your customer service requests.
To administer a contest, promotion, survey or other site feature.
To quickly process your transactions.
To ask for ratings and reviews of services or products.
To follow up with them after correspondence (live chat, email or phone inquiries).
To help us determine which services we provide are appropriate for you.
To help us make recommendations to you for services you might want.
To help us better understand how our services are used.
To help us design new services.
We may retain the information we collect as long as permitted by applicable law.
DO WE USE COOKIES?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember aspects of your visit. They are also used to help us understand your preferences based on previous or current site activity, which enables us to
provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
Understand and save user's preferences for future visits.
Keep track of advertisements.
Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since Web browsers are different, look at your browser's. Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable. Information unless we provide advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses at any time.
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Use of Google Services and Google Cookies
Google's advertising requirements can be summed up by Google's Advertising Policies. They are put in place to provide a positive experience for users. Learn more about these policies here: https://support.google.com/adwordspolicy/answer/1316548?hl=en
Google, as a third-party vendor, uses cookies to serve ads. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
We may use third-party services including but not limited to:
• Remarketing with Google AdSense
• Google Display Network Impression Reporting
• Demographics and Interests Reporting
• DoubleClick Platform Integration
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Opting out: Users can set preferences for how Google advertises using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
CAN-SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out penalties for violations. We may collect your email address in order to:
Send information, respond to inquiries, and/or other requests or questions
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CAN-SPAM, we agree to:
Not use false or misleading subject lines or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Monitor our third-party email marketing services for compliance.
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe at any time.
If at any time you would like to unsubscribe from receiving future emails, you can contact us and we will promptly remove you.
CHANGES TO THIS PRIVACY POLICY
Please note that this Privacy Policy may change from time to time without notice. Changes to this Privacy Policy will be posted at/to the physical operation, website or other on-line system or part of the Platform operated by NXS Network Exercise Solutions
Contacting Us
If you have any questions regarding this policy, you may contact us using the information below. California law provides that California residents have a right to request businesses to tell them how their personal information has been shared with third parties, if at all, for the third parties’ direct marketing purposes. To make such a request, please contact us at the contact information listed below.
NXS Network Exercise Solutions | 650.701.3481